Skip to main content
Library and Information Services for the East Metropolitan Health Service and the South Metropolitan Health Service banner Library and Information Services for the East Metropolitan Health Service and the South Metropolitan Health Service home Library and Information Services for the East Metropolitan Health Service and the South Metropolitan Health Service logo

Staff Engagement

Interim NHS People Plan - 3 June 2019

NSW Local Health Districts disengaged from clinicians - MJA InSight - 13 May 2019
...Governance of Local Health Districts - Audit Office of NSW - 18 April 2019

Improving staff retention. A guide for employers - NHS Employers - updated 23 April 2019

From Distrust to Building Trust in Clinician-Organization Relationships - JAMA - 11 April 2019

Building Trust Between the Government and Clinicians. Person to Person and Organization to Organization - JAMA - 10 April 2019

Editorial. Trust in Health Care - JAMA - 24 January 2019

Teamwork Part 2: Cursed by Knowledge - Building a Culture of Psychological Safety - NEJM - 21 February 2019

Kindness, emotions and human relationships: The blind spot in public policy - Carnegie Trust - 2018

Clinical engagement: a new concept or common sense all round? - Australian Health Review - 19 July 2018

What does staff engagement mean in the NHS and why is it important? - BMJ - 16 May 2018

Engaging health staff - Ireland. Health Service Executive - April 2018

It’s not about the money: staff engagement comes first - The King's Fund - 7 March 2018

Employee engagement, sickness absence and agency spend in NHS trusts - NHS England - 7 March 2018

Staff engagement - NHS Employers

STPs [Sustainability and Transformation Partnerships]: Destined to fail or the road to better care? - Hospital Consultants and Specialists Association - 9 November 2017
...Wanted: clinicians to avert NHS transformation failure - BMJ - 9 November 2017

Motivating the workforce: beyond the ‘two-factor’ model - Australian Health Review - 19 October 2017

Strengthening stakeholder involvement in health workforce governance: why we need to talk about power - Journal of Health Services Research & Policy - 19 October 2017

Why Can’t Organizations Engage Their Employees? - Harvard Business School - 2 August 2017

Staff involvement, quality improvement and staff engagement. The missing links? - NHS Employers - July 2017

Rethinking the Doctor-Institution Relationship. Q&A with Dr. Renato Carrera, Medical Manager at Hospital Israelita Albert Einstein - Advisory Board - 30 March 2017

Using real-time, anonymous staff feedback to improve staff experience and engagement- BMJ Quality Improvement Reports - 10 March 2017

How poor people management is debilitating the hospital system - University of NSW Business School - 15 March 2017
...Controlling healthcare professionals: how human resource management influences job attitudes and operational efficiency - Human Resources for Health - September 2016

Executive Leadership and Physician Well-being : Nine Organizational Strategies to Promote Engagement and Reduce Burnout - Mayo Clinic Proceedings - January 2017

Creating the optimal workspace for hospital staff using human centred design - Internal Medicine Journal - July 2016

Igniting Change Through an Empowered Frontline: A Unique Improvement Approach Centered on Staff Engagement, Empowerment, and Professional Development - Nurse Leader - February 2016

Staff engagement. Six building blocks for harnessing the creativity and enthusiasm of NHS staff - The King's Fund - 2015

Evaluating the evidence on employee engagement and its potential benefits to NHS staff: a narrative synthesis of the literature - Health Services and Delivery Research Volume: 3, Issue: 26, Published in June 2015

Staff engagement and wellbeing. Reading list - The King's Fund - 2014

Improving NHS staff engagement. How to improve NHS care by engaging staff and devolving decision-making - 2014

Employee engagement and NHS performance - The King's Fund - 2012

Leadership and engagement for improvement in the NHS. Together we can - The King's Fund - 2012

Staff engagement - NHS Employers

Improving Clinical Practice Using a Novel Engagement Approach: Measurement, Benchmarking and Feedback, A Longitudinal Study - J Clin Med Res - September 2016

What Do We Really Know About Employee Engagement? - Human Resource Development Quarterly - 2014

Employee Engagement and Well-Being. A Moderation Model and Implications for Practice - Journal of Leadership & Organizational Studies - February 2014

Engaging Frontline Leaders and Staff in Real-Time Improvement - Jt Comm J Qual Patient Saf - April 2016

Do we need medical leadership or medical engagement? - Leadersh Health Serv (Bradf Engl) - July 2015

“If We Build It, Will It Stay?” A Case Study of the Sustainability of Whole-System Change in London - Milbank Quarterly - 17 September 2012

Implementing action research in hospital settings: a systematic review - Journal of Health Organization and Management - 2015

Encouraging participation in health system reform: is clinical engagement a useful concept for policy and management? - Australian Health Review - October 2012

The Dilemmas of Engagement - ANU Press - June 2009

Change Management

Transformational change in health and care: reports from the field - The King's Fund - 10 May 2018

Leading large scale change: a practical guide - NHS England - April 2018

Talking leadership: Clinicians leading transformational change - The King's Fund - 28 March 2018
...Securing the future workforce for emergency departments in England - NHS Improvement - October 2017

What characterizes the work culture at a hospital unit that successfully implements change – a correlation study - BMC Health Services Research - 14 July 2017

The role of organizational structure in readiness for change: A conceptual integration - Health Services Management Research - January 2017

Change Management in Healthcare. Literature Review - Queens School of Business - January 2014

Want to create lasting change? It's all about that base - Nursing Management - 2016

A longitudinal qualitative case study of change in nonprofits: Suggesting a new approach to the management of change - Journal of Management and Organization - 16 March 2016

Using Kotter's Eight Stage Process to Manage an Organisational Change Program: Presentation and Practice - Systemic Practice & Action Research - 2015

Managing Change on Lean Implementation in Service Sector - Procedia - Social and Behavioral Sciences - November 2015

The management of change in public organizations: a literature review - Public Administration - March 2014

Whole scale change for real-time strategic application in complex health systems - Journal of Nursing Administration - 2014

A Diagnostic Tool for Assessing Organisational Readiness for Complex Change - Australian and New Zealand School of Government - 2013

Lewin's Theory of Planned Change as a strategic resource - Journal of Nursing Administration - 2013

Selecting the best theory to implement planned change - Nursing Management - UK - 2013

Two Paradigms about Resistance to Change - Organization Development Journal - 2013

Evidence-based practice models for organizational change: overview and practical applications - Journal of Advanced Nursing - 2012

Back to the future: revisiting Kotter's 1996 change model - Journal of Management Development - 2012

Group think, organizational strategy, and change - Journal of Nursing Administration - 2012 

A Systemic Model for Managing and Evaluating Conflicts in Organizational Change - Systemic Practice & Action Research - 2011