At Fiona Stanley Hospital the FSH BYOD Network will block some functionality, so try using a personal Wi-Fi hotspot if you are having problems.
Please ensure your home and work EndNote version are the same if you plan on working with EndNote libraries between your office PC and your home computer.
Click here for compatibility and system requirements. Please note that EndNote 20 requires Mac OS10.14 or above.
Click here for instructions to ensure correct installation.
Click here to sign the licence agreement and begin the download of the installation files.
Contact Clarivate for product support.
Before downloading the software, ensure that you have the most recent patches and updates installed for your version of Word. In the Apple icon on your Mac, "check for software updates" and install all updates.
Once you have completed the download, you will have the .dmg file. Click on the .dmg file in order to begin the installation process. Follow the prompts until the installation process is complete.
When you install EndNote it writes a 'cite-while-you-write' toolbar into Word. You should open EndNote first, and then open Word to check to see if this has happened. For troubleshooting refer to EndNote X8/X9/20 macOS and EndNote online macOS: CWYW tools in Microsoft Word 2016/2019/365 Troubleshooting guide (clarivate.com)
Once you have downloaded the software set your preferences to enable 'Find Full Text' to easily access PDFs to accompany your references.
Further tips for Mac users
It is advisable to use the Firefox browser when exporting references from databases into an EndNote library.
EndNote: Direct Export with Safari or Chrome for the macOS (clarivate.com)
EndNote: macOS Catalina Compatibility (clarivate.com)
EndNote: macOS Mojave Compatibility (clarivate.com)
Contact Clarivate for product support.