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Technical Problems

17 October 2017 

The JAMA network journals have a display problem within the WA Health Network (but not from off-site). This has been reported to HSS IT.  It would be helpful if you encounter an issue with any of the JAMA titles that do not display correctly if you also log a job with HSS. The call should be directed to the Internet Security team and it relates to a job already logged - IM146127. This is related to the issue noted below.

The Chrome browser is now generating security warnings for any website with forms, search boxes, login fields or other input sections if the website does not have a security certificate that uses the https protocol.. Other browsers are also increasing the level of security required. As the WA Health deployed version of Chrome is not the latest this should only affect offsite users at present.

Why might this matter?
Websites require security certificates to be installed in order to communicate using the https protocol. Some publisher sites are not yet compliant (they haven’t yet installed a security certificate). The Librarians have installed all required security certificates on the Library site and have made all the required link changes to the https protocol where it is possible to do so. WA Health is using outdated security technology and this will cause ongoing problems with the https protocol until rectified. This has been reported to HSS.

If you encounter e-resources sites that won’t load correctly, either click on the ‘Report Broken Link’ option that often shows or email direct to the Library.  These will be investigated and solutions sought.