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Frequently Asked Questions

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Library Access

Which WA Health Library should I use?

Staff are eligible to use the Library of the Health Service Provider which pays them. Visit the WA Health Libraries Network web page to see the full list of Libraries.

Can I access the Library from home or my mobile device?

Yes!  From offsite, visit the SMHS/EMHS Library website at this link  When prompted enter your usual network username and password.

How do I get a PIN to access the library catalogue?

  • If you already have an active library account, you will be prompted to create a new PIN. This PIN can consist of letters and/or numbers.
  • If you do not have an active library account, please register your request to borrow.
  • If you forgot your PIN, please click on the ‘Forgot your PIN?’ link available below the login form.


How do I set up an alert?  (journals, subject, or author)
Alerts are useful to be aware of new content by a particular author or subject.  Library staff can show you how to set up alerts, create custom alerts for you, or set up a general alert on your behalf.  For more information, please visit our webpage on Alerting Services.

Can you help me with searching?
Yes, we can.  Visit our Forms webpage, and click on the form 'Training Request Form'.  This form can also be used if you require help with EndNote, Literature searching, or to request a general library orientation.
Additionally, visit the Literature Searches webpage for more information.

Access Medicine quizzes aren't working via the ebooks - what do I do?
To start any of the AccessMedicine quizzes users need to log on with their personal account so that they can keep track of their CME credits etc.


How can I request a journal article or book?

Visit the Forms page and click on -

  • 'Link to make a journal article and book chapter requests' for journal articles or book chapter requests;

  • 'Request to borrow books' to request a book from our collection.

Other Forms can also be found on this page to make other types of requests, give feedback, or ask for assistance.


Access to Harvard Business Review

HBR does not have a subscription model for libraries - their sales model is intended for individuals.

In 2021 they advised:

"Unfortunately we are unable to offer institutional subscriptions. All subscriptions are for single user access so each individual would require their own subscription.
We have different subscription packages available from digital only to our premium package. Details of these can be viewed online at
Discounts are available for bulk subscriptions of 100 or more for the digital + print subscription offer. If you are interested in this, please confirm how many subscriptions you would like and we will advise you on the price.
Harvard Business Review Customer Services"


Access is available from the Health Business Elite and Ebsco Business Source Complete platforms.  However you need both platforms to get access to the HBR 500 review articles - a set of articles that change over time and can only be read on screen. Case studies are not available on the platforms. Due to all these limitations, the Library cannot subscribe to HBR.


What is an ORCID? Can the Library help me get one?

From the ORCID website: ORCID provides a persistent digital identifier (an ORCID iD) that distinguishes you from other researchers and a record that supports automatic links among all your professional activities. Your ORCID iD and connections are stored in the ORCID Registry, in an account you own and manage.
ORCID's name was formed from the acronym "Open Researcher and Contributor IDentifier".

Visit the ORCID website to register for your own ORCID ID.