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bonnet

Under the Bonnet and Behind the Scenes

The sections here describe some key measures of the service and the records of Library Committee.

Note that not all activity is captured in the reports. Considerable work is also involved in collection management (appraising, selecting, trialling, acquiring, cataloguing into multiple places, de-selecting, generating and following up on overdues, paying invoices etc etc), as well as many instances of assistance with brief reference and technical queries.

Service impact and quality

Australian health libraries' return on investment study

Health Libraries Australia - Demonstrating Value

Hospital Libraries Matter - NLM Director - 1 August 2017

NHS Library and Knowledge Services Value and Impact Toolkit

A Million Decisions Campaign [UK]

The value of library and information services in patient care: results of a multisite study - JMLA - 2013