There are 253 emails from clients in the 'thanks 2021' folder Library staff have been requested to routinely file any they receive. The thanks are in response to all sorts of services and assistance provided - mostly literature searches provided, inter-library loans / document delivery services, technical support, EndNote assistance, emailed alerts, training, library orientation, etc. Formal feedback is sought for literature searches and training but people often just send through a quick email. Not all are reproduced below - just ones that say something more substantial than a simple thanks or ones that give a flavour for the depth of appreciation.
Research Screener - Thank you for a fantastic training session. 10/10 would recommend
Thank you for the super fast reply and comprehensive response. I will contact IT regarding the network password reset. Much appreciated.
Dear Martin, Thank you. What fantastic service. [doc del]
Thank you so much Rhonda. I agree that a lot skirts around the issue – but I’m not surprised. However, you’ve uncovered some gems. I’m very grateful – much appreciated.
Thanks for keeping at this Kathy – still definitely required, in fact patient is being admitted next month for monitoring and this is very helpful [doc del supplied from Germany]
Hi Rina, Thank you so much for your help. It’s greatly appreciated. You have done an amazing job.
Thanks Cheryl that is quite timely information for us as we remodel our workforce !
Further to - CHPO Clinical Education meeting this month - some information below. (Thanks to SMHS Library Services for locating and sharing)
Thanks Cheryl. We have shown interest in the next arm of this trial at FSH with me a s the PI.
Good morning Rina, Thank you so much for your extensive work on this literature review. Enrolled nursing and medication research studies was always going to be difficult to find that’s why I needed your expertise. You have certainly found quite a few studies which will be of great help.
Thank you Ronda for sending this article. Sounds interesting. I just had somebody in the clinic with an issue related to this. Will read it soon.
Thanks you so much Marcia. A superb job as always. Ill complete the feedback survey now.
Thank you so much Cheryl! WOW. A broad topic indeed … Ps. I absolutely love the RPH Medical Library. I used to live in New York City and the public and medical library’s were just amazing…!!
Cheryl, THANK you so very much…this is so appreciated. I was exhausted when I came to visit the library the other day – I must apologise ! Thank you so much for your help and hope you have a lovely afternoon.
Thanks Cheryl, I appreciate the efforts of your team in the early set of the Clinical Excellence Unit – I know I have made quite a few requests!
Thanks so much Cheryl, really appreciate the help at such short notice.
There are 633 emails from clients in the 'thanks 2020' folder Library staff have been requested to routinely file any they receive. The thanks are in response to all sorts of services and assistance provided - mostly literature searches provided, inter-library loans / document delivery services, technical support, EndNote assistance, emailed alerts, training, library orientation, etc. Formal feedback is sought for literature searches and training but people often just send through a quick email. Not all are reproduced below - just ones that say something more substantial than a simple thanks or ones that give a flavour for the depth of appreciation.
Apologies I didn’t get back to you last week & thank you for completing that search so quickly. I have an ‘Action Group’ meeting today with the clinicians and SJA where I will present these findings & hopefully have a proof of concept commencing mid-end January 2021 as everyone is keen to commence ASAP. I also plan to reach out to the ET3 team in the US as it could be a great collaboration of lesson learned.
Absolutely perfect thank you so much. You are a superstar. You saved me hours (probably days)
Thank you so much – you don’t know how much this has helped me. In 2021 I will learn how to use Endnote properly.
Thanks Martin, much appreciated. This will help with dosing our patient.
Thank you so much this is amazing. I share it with the team and will certainly inform the project. We plan on commencing the rounding January 2021
Thanks for sharing with us. There is a group working with HSS on improvements in recruitment process and would be happy to share this with them having used similar arrangements in other organisations.
Sincere thanks for support with the literature review. Much appreciated. It has been useful for a BN I am writing.
Thanks for sending this through. Very timely, as I am preparing a grant application around something like this – so this is insightful.
What you have done is an enormous help- thank you. Hopefully helped me solve a problem and get me going on some data analysis
Hey Martin, This is a huge help! Thank you so much
WOOOT WOOOT thanks!
Thanks Kathy. You were so quick!!! What a wonderful service!!!
Hello SMHS Library team, What can I say? You're fabulous! A big thank you from us AGAIN! :)
Hi Martin I have thank you. The library service has been fantastic! Thanks again.
Hi Kathy, Thanks very much for this article. Our patron is looking at quite a few older print articles, and I wasn’t sure how I would go during closed-library-COVID19 times.
Thank you so much Marcia, much appreciated as always some great references here Ill go through and try ti whittle it down, you’re right no consensus on diagnostic criteria and this is a problem
Thanks Kathy! We really appreciate it, sparking big discussion amongst the pharmacists!
Thanks! That is a really great overview and will help heaps in writing up the findings.
Thank you so much Rhonda. This is wonderful. I appreciate your help and time greatly.
This is quite a fundamental paper that is very useful to outline the basis of our aerosol research project that we are conducting to improve risk with COVID
Thanks again for your time and assistance. I’m glad I asked! Much appreciated.
Rhonda, thank you so much. I very much appreciate the speed you turned this in around in!
Hi Taryn, That is so kind of you Taryn. I really appreciate all the help and support you providing for my research and Claire. You made it so much easy for me.
Wow. That is above and beyond any expected response. Thank you.
Hi Cheryl. This is very informative. Thank you so much for sending this through.
Hi Marcia, Thanks for the detective work – very impressed!
Hi Rhonda, Thanks for sending this through and it looks very interesting indeed. Given the Australian context it is highly relevant.
Thanks again for your help Claire, I managed to get a draft off last Friday to my supervisors!
Hi Rhonda, Thanks so much for the journal articles. They really have helped with the direction that we are taking in regards to falls prevention.
Thank you so much for your help. I think you guys need to know that you provide the best service across the world, and your library resources is second to none, I say that based on my personal experience as I have been to Sydney France (Bordeaux) and UK (London).
Hi Taryn, Thank you so much for undertaking this literature search on hospital governance and strategies used.
These links look really good and I am sure will be really helpful.
Hi Cheryl, Thanks again for your time this morning. This is really informative.
Thank you again for all your hard work. This meta-analysis is also a first for me!
Hi Kathy! Thanks for the article, sourced and sent so promptly. I am trying to find out where the original decisions were made re treating our ICU patients with manual hyperinflation. This will be a great help.
Hi Cheryl Just to let you know we finished going through these abstracts and it was very useful in helping formulate a departmental response to this difficult patient population. It doesn’t really seem there is one single tool fit for purpose All the best and thanks again
Hi Cheryl and Claire, thanks you for producing this very useful Take 5, flows brilliantly, and I am already using it!
51 results is fantastic! Thank you so much ?? You’re right, any more than that and I’d be way overwhelmed! Appreciate all your hard work!
thanks Cheryl Greatly appreciated Pulling together some things around a human factors modules
Thanks kindly Marcia, All my assignment will be done by then. Take care and love to you lovely people in the library!
Thanks Cheryl you are so onto it!
Hi Cheryl, Thank you. My PhD has been an exercise in ongoing humility and I have learnt a great deal as a result. I really appreciate the link to the endnote sharing process. Thank you also for the links – so quickly.
Thanks very much, Martin, that will save me many hours of frustration!
Thank you very much Martin – your kind heart speaks volumes……?
I appreciate the efforts Library staff are going to in order to keep services open and as normal, and I hope your fellow staff recover soon. Library staff are always extremely helpful whenever I come in, so thanks for always having a smile and answering my silly questions (and extending my book loans all the time!)
Dear Colleagues, Please find below links to the COVID learning centre for junior/nursing staff and NHS guides. Credit to Cheryl, Head of SMHS & EMHS Library Service
Thanks heaps Martin. I’ll be coming straight down there next time I need to do a search
Thanks Cheryl. Slick as ever!
Awesome, thanks so much Cheryl for getting this through to us on such a tight timeline
Thank you very much. Really appreciate the prompt service!
Thanks so much Taryn for your quick response. Those articles are a great starting point and have generated discussion within Physio on spinal
Thanks again, greatly appreciated! Ill let you know if I want to collate more info on the topic
Thanks for this Rogene – brilliant service!
Yes, thanks very much Rogene and Taryn for your time and expertise. I think endnote and I are going to be good friends ?
Hi Cheryl, Thanks for your advice and the links attached. After talking with you it makes sense that this manuscript does not contain DOI as a hyperlink.
Good morning Rogene and Taryn. Just wanted to send an email to thank you for the training yesterday. I found it very beneficial and I am sure the others did to. Thank you
Dear Taryn, Thank you so much for this; it is incredibly helpful.
Hi Claire Thank you so much for sending the articles through so quickly and for all your help.
Thank you so much !! I am very impressed by your promptness, and I am so indebted to your help because I can truly start on my abstract now. I had no idea how to look for the literature out there before. Thanks again.
Thanks Cheryl – distributed to our services / clinicians. Best to you.
Taryn! Thanks! This looks great. My provisional searches also provided little joy, so thanks for taking the initiative and broadening the search terms.
This is super useful and will certainly support our geko well!
Hi Kathy, Thanks for this article. I am very impressed with the SMHS Library service.
Hi Cheryl, Thanks for your prompt response to my request. The articles that you have found are perfect for what I have been asked to review.
Thank you Cheryl. I sincerely appreciate your assistance and sending through this link. I feel like I am losing the battle at the moment!
Hi Claire. Thanks a million ! This is a wonderful help
Thank you so very much. You make this all so smooth.
Hi Rina, Thank you very much for the emails, links and tips. I really appreciate it and like I said before, only wish I had known about the tutorial session and attended it much earlier!
Oh my gosh, how quick are you! So sorry I couldn’t seem to source it online myself. Thank you so much.
That’s awesome! Thank you. Bavaria no less. Who’d have thought…much appreciated.
Excellent! Thanks Cheryl I had heard chatter that this was being created. Thanks!
Hi Bethwyn, Thank you for getting back so promptly. This is great! I’ll be looking at it in more detail and follow up on the actual case reports where necessary. Thank you so much.
Thank you so much again Claire. I have filled in the Library Survey. Nothing but amazing feedback and praise for the service you provide.
Thank you Marcia that is perfect and exactly what we needed. Thank you so much!!
Dear Bethwyn, Thank you so much for your time and effort. This was most useful and there were multiple articles I had not found.
Hi Taryn, Thanks so much for such prompt service! I am very grateful. Happy with this no need for any paediatric but thanks heaps for the offer.
Thanks Cheryl. Happy New Decade! I will share these with Kellie now to add to the AH Newsletter. Many thanks for keeping track of these and sending the links.
There are 554 emails from clients in the 'thanks 2019' folder. Library staff have been requested to routinely file any they receive. The thanks are in response to all sorts of services and assistance provided - mostly literature searches provided, inter-library loans / document delivery services, technical support, EndNote assistance, emailed alerts, training, library orientation, etc. Formal feedback is sought for literature searches and training but people often just send through a quick email. Not all are reproduced below - just ones that say something more substantial than a simple thanks or ones that give a flavour for the depth of appreciation.
Very greatly appreciated – doctor says it is needed for a cancer diagnosis for a small child – thank you so much for your speedy help. [Document delivery supplied]
Hi Rogene, Thank you so much for assisting with literature search. I was really struggling to find any relevant studies to comment. Your search has been truly enlightening, using the rate of change makes so much sense especially in the linear acceleration growth phase of the fetus. Could you perhaps look at using fetal growth velocity to predict FBW? or velocity vs US predicted birth weight in determining true fetal birth weight?
Thanks Kathy I received both – you provide a very fast and helpful service. Much appreciated
I am so very appreciative - thank you - will help with a grant application that is due soon!
Thanks Taryn I was being very optimistic here! I think if we did it we would be breaking new ground. Some brilliant items you have found me much food for thought
Thanks so much Cheryl, I had Browzine in the UK – such a great tool! Looking forward to using the library services here immensely
Hi Cheryl and Martin, I really appreciate your detailed replies and being able to source those articles so promptly. My usual method of finding articles is by putting the title into "One Search". Thanks for pointing out other ways that might be more successful next time.
Cheryl, Thank you for send this. Your occasional tit-bits of ED relevant new info is always appreciated.
Hi Cheryl Thank you so much for the search and provision of information. It is very comprehensive and I will use some time this afternoon to trawl through the suggested content. Really appreciate your support for our project.
Absolute gold – thank you Cheryl.
Hi Taryn, I have filled in the survey but I would also like to say thankyou for the lit search that you did for me. It was extremely helpful and saved me a lot of time. Have a lovely day.
Thanks so much Cheryl In the end it was the youtube link you sent through that was the best for me in regard to finding vascular access with ultrasound - not just for the video that loaded (though that was pretty good), but also for the one that followed (https://www.youtube.com/watch?v=6jMo4c_WShs) - which was very very good! Thanks for looking into it for me - the clinical key ones were more about MSK aspects, rather than vascular access. Thanks again for your help - much appreciated for when I am in the middle of the night and no-one can find a vein to cannulate!! I have done the workshop run by the anaesthetic department, but having that detailed recap is really worthwhile. The other thing I have to do now is also make sure I know how to work the actual US machine that is on the ward!
Hi Rhonda, Thank you for completing this work so quickly. It will make my review much more comprehensive.
Good morning Taryn, Thank you for providing me with these research articles. You have done a great job to find these articles which will be really helpful to me.
Hi Rhonda Wow that is huge and very useful. Thank you so much for your assistance, it is most helpful and appreciated.
Hi Marcia, Thank you so much for undertaking this request so quickly and thoroughly. Your promptness means that I can get this work done asap.
Hi Rina, Thank you for all this information, I have just had look at the article by Anthea Sutton which was interesting and she raised factors I would not even think about. The tutorials are easy to follow is does seem too good to be true!
Hi Marcia, Thank you for your comprehensive search of de–escalation techniques for teaching. These articles will greatly assist me in writing a report which will then be used by educators to revise their curriculum. Your expertise and prompt response are greatly appreciated.
That's fabulous Cheryl, Thank you so much for making this known to me. Look forward to collaborating with you into the future.
Rina this is great work! And I’m sure it represents many hours of work so just wanted to say thank you! ##### and I are meeting on Friday to progress this work further so we’ll get back to you regarding where to next. Just as an initial reaction – it’s kind of exciting that you haven’t found a review article specifically on this topic. Thanks again, we’ll be in touch.
Thanks for this Cheryl, This is highly relevant to the work I’m doing at the moment. Appreciate you sending through.
Amazing, thank you! - advice on UK medications information options
Oh thank you! You always know! I will give this a try. EndNote support on how to pull in clinical trial registry records
Hi Bethwyn Just wanted to say a big thank you for attending RGH to deliver the Library Overview today. It’s greatly appreciated. The feedback was wonderful.
Fantastic – thank you! The debate is in 4 weeks so I am really grateful for the help.
Thanks Taryn, this is fantastic! I’ve looked through the abstracts/articles and I don’t need anything further at this stage (this gives quite a few good things to go on), but I’ll be in touch if this changes. Many thanks again
Thanks Cheryl- I love these pearls you send me!
Dear Marcia, Many thanks for conducting such a comprehensive search. This list will be very useful for the project.
Thank you Kathy for the fantastic service and education on how to use the library site to find papers for myself.
Hi Cheryl, Thanks so much on the email below- I have had a brief look and they are really interesting (and went into a bit of an interesting rabbit warren of links too!). Very appreciated
Thanks VERY much for all of those articles Kathy – and so sorry to hit you with so many! ☹ I hope you have a fabulous weekend – you’ll have to go home, put your feet up and have a nice cuppa after all the work I’ve created…… If I was there, I’d happily make you one!
You are amazing and thank you - this is AWESOME and perhaps the most suitable article for my review to date.
Awesome. Thanks Library legends!
Hi Bethwyn, Thank you so much. This is far more comprehensive than the search I had done so far on my own.
Hi Rina, Thank you for this excellent summary and for expanding the search. This is a specialist area and I appreciate your time.
Marcia, thank you so much! you are an absolute legend.
Thanks so much – yes, these websites and articles look much more relevant. Thanks again Great service - very helpful
Thanks for this Cheryl – in all the ‘excitement’ of the document I forgot to note my appreciation. Now distributed across SMHS MH services.
Great thanks Cheryl. Excellent service as always
Hi Cheryl, My apologies for the delayed reply to this! Thank you for sending through - this is of great interest to my team and I so we’ll
certainly keep an eye on this process. Thanks again.
Thanks as always to the wonderful SMHS Library Service for this resource…
Hi Marcia, Thanks so much for doing that! Some great references here for me to look over.
Hello Marcia, Thanks for providing these references, and to Cheryl as well for her ‘papers to go on with …
Awesome!! Thanks Rhonda. Also thanks for the instructions on outputting endnote to word. I never realised. The review is progressing nicely.
Will keep you updated.
Thank you for this Martin, and responding so promptly too. I had contacted the authors prior to putting in the request and even they weren't
able to give me a copy.
Good morning Claire, Thanks so much for this review. You have really been able to extensively track down the articles that I need for this project.
I also appreciate your prompt response to this request.
Hi Rogene, Thankyou very much for all the resources you have provided they are a great and there is most certainly enough !
I very much appreciate the work that you went too.
Thank you Cheryl.This is fabulous news. You have made my day.
Hi Bethwyn, Thanks for all you did to help #### get some copies made late yesterday. I was more than a bit stressed as I found
myself unprepared for a presentation last evening and had asked ### for some help. Of course that was the moment the machine decided
to run out of toner. In the end all went well and the presentation, and the copies, were ready when our guests arrived. Thanks again!
You and everyone in the library are great!
Hi Rhonda That’s awesome- thank you. Hopefully this will help make some families very happy!
Hi Rhonda, Thank you very much! The alert and the articles are really helpful. What a nice gift on a Tuesday morning :)
Appreciate your thought and the effort.
Thanks to Library services for access to some great references…Stored in AH Home First folder for your interest/ reading pleasure!
Good Morning Rhonda. Thank you very much. Please set it up. As you mentioned it is a very broad search but let’s not miss anything.
Really appreciate the time and effort you are putting into this.
Thanks Cheryl for always thinking of us… it is really appreciated even if I don’t always get time to thank you!
Hi Marcia, Thank you very much, you are very thorough and it’s much appreciated. I will let you know if I have any trouble accessing chosen articles.
In 2018 472 emailed thanks were received - the comments below are extracted from those that say more than a simple thanks.
Hi Rhonda, Just a quick note to sat thanks heaps for this lit search. I have waded through most of them and can confirm that there are a few gems that i will definitely be able to use in my writing.
Dear Rina. Thank you so much for the resources you got me, I appreciate your help immensely. [Lit search]
Thanks Cheryl! I’m actually looking at this topic now… preparation for the hospital and comms to the general public! Timing is great.
Hi Bethwyn, Thank you for your search. It was fantastic. You are a life saver!!!
Hi Cheryl, Thanks so much for sending this programme link through. I had read one of the Kings Fund reports so this information and potential
contact is really helpful.
Hi Rina, You have done a great job with regard to this lit search. It just doesn’t seem to be a topic that people have evaluated or at least
published. I agree with your suggestion and will contact relevant hospitals to ask for information. Thank you again and wishing you both a
lovely Christmas and New Year.
Hi Rogene, Firstly, thank you for your presentation, the PACU staff appreciated the walk through of what is available on the library site.
I know they were greatly surprised and relieved at the work done on their behalf [ Training]
Hi Rina, Thank you for your help today, I had no idea how complex all of this is. [Lit search]
Thanks so much Rhonda! Just had a quick skim of the article titles and they look perfect! Very thorough. Really appreciate it. I will send through a satisfaction survey now :-) [Lit search]
Thanks Cheryl – makes for interesting reading. We at SMHS have been working on a fraud control plan; and this document can certainly be used to inform this process.
Hi Rhonda, I really appreciate your efforts here, we have been waiting to get an updated version for over a year
I will use it with our grads this morning, your timing is impeccable
Hi Rhonda, The link worked perfectly. There is much excitement in the office about this… we are easily pleased Thank you for your assistance.
Hi Marcia. I was the supervisor. You assisted both with their systematic reviews for their psychiatry training. I thought your might like to see that both have also published their reviews and have acknowledged your invaluable assistance in undertaking this.
Both are clinically very useful reviews and well received by those that work in the area. I just wanted to thank you personally as it really is wonderful that they have both been able to learn so much through this process and your assistance in that is much appreciated. [Sys Reviews]
Thanks Marcia, very very helpful. Spot on! There is a real paucity of literature out there, so our case report will be quite useful and imminently publishable I think. I appreciate your help Have a great weekend [Lit search]
Thanks to the wonderful Library team You might want to consider this document in relation to your planning of Profession based E&T For next year
Thanks Stephanie Can I just take this opportunity to thank you and all of the other Library staff for such a fantastic service? It is very much appreciated from my end.
Hi Rhonda, Yes thanks again for all your work helping us with this literature review and at such short notice. I am slowly reading through all the literature you sent through and am so impressed with what you were able to find! It has definitely helped me with some aspects of my practice and after meeting and discussing with our colleagues last week it will likely contribute to us updating our policy on managing malnutrition in the hospital. [Lit search]
Hi Marcia. Thank you so much for this review. This is what I thought would be the case as I tend to get alerts on this subject matter and do not recall reading any. I am currently liaising with my research colleague so will get back to you if there are any more questions. Thanks again. [Lit search]
Thanks Cheryl this is very timely! I don’t routinely send you thank you replies for all the emails you have sent me with articles and information so as to not flood your inbox – so please take this email as my very appreciative thanks for all the information you send through. I have saved it all and refer to it regularly.
Hi Rina, Thank you so much for this information. Sorry it took me a couple of days to reply. Was waiting for an opportunity to sit down and work through your recommendations. I have submitted a few requests now, thanks for talking me through how to do these! Really have appreciated your help on this. [Lit search] & ILL]
Hi Rhonda, Thank you so much for looking into this for us, its been such a time saver! We really appreciate your efforts :)
Hi Rina Thank you so much for spending time to do the search, I could never have found so many articles without your help.
Hi Marcia Just a quick note of thanks for your efforts here. Really helpful, we have a multitude of choices now. [links to ebooks, ebook chapters on heart anatomy physiology and circulation]
Hi Rhonda, I haven’t had a chance to look through the results yet but it looks like you have found lots of good ones, compared to what I was able to. Thank you very much for your help. I will definitely complete the feedback when I get a free minute.
Hi Rina, Thanks, This is really helpful. I have also struggled a lot to find anything to specific, especially regarding acute SDH [acute and chronic sub-dural haematoma] This should be enough.
As always, thanks for keeping these articles pinging my inbox. Always a good read, even though I’m away at the moment. Our new SMOS ICT Rep might be interested in getting these too.
Thanks so much for getting back to me Rogene. Thank you both also for Friday, it was one of the best education sessions we have had. [links to ebooks, ebook chapters on heart anatomy physiology and circulation]
Hi Rogene, Thank you very much to yourself and Claire for coming and spending time with us today. I was really pleased with the attendance we had and I have had heaps of positive feedback from the staff.
Hi Rina, Thank you very much, this is more than I ever hoped for, you have been invaluable!
Thank you so much...this is very useful. It will be taken to the next Medical Advisory Group meeting on the 15th Feb 2018.
Hello Rhonda, Thank you for arranging for our book order so seamlessly as always… all received with thanks. Done for another year.
Hi Rhonda, Many many many thanks for your help!! So many articles, amazing. I will have a read through it all this weekend. Thanks once again! You are a star.
Thanks Cheryl. We would be lost without your perceptive links to the latest information and research. Regards
Thank you very much for such a helpful, succinct session - I very much appreciate it [EndNote training]
Thank you Rhonda. Your work is excellent. Once I have completed this work I will get back to regarding how best to acknowledge your contribution.
Dear Rhonda, Thank you very much for your immediate and thorough assistance. The articles appear relevant and I look forward to reviewing them in closer detail. [lit search]
In 2017 595 emailed thanks were received - the comments below are extracted from those that say more than a simple thanks.
This is great! Keep them coming, if anything I understand less about the problem than I did before...
Excellent thanks Alex. The bone density paper hit the mark!
Hi Cheryl, Vivien and Rhonda, Thank you so much for this – really good news… I will let the pharmacists know. Thank you for your continued support with regard to all things “library” – I really appreciate your excellent and efficient service. Added a resource needed
Hi Rhonda, Thank you. I will go through this with great enthusiasm. I didn’t expect there to be so much, so this gives me a good body of work to look through and put together a project brief.
Thanks again Cheryl – I have some of these, but not all. This is super useful as I navigate my way through :) [healthcare variation]
Hello Marcia Thank you very much your work will be acknowledged on the submission for publication The services that the library offers to me is invaluable. [Literature search]
Hi Ms. Bath, Just wanted to say thank you for all your work chasing down articles for me. This is a superb service. You and your team are doing a great job helping budding researchers like me and I feel grateful for such a service. Years of study and it is so frustrating when your library just doesn't have the resources to obtain the articles you need. This is such a refreshing change of pace. Thank you and have a nice day. [Journal articles ILL]
Honestly Alex I have been impressed the whole way with the assistance and also have a dodgy computer so appreciate all the help. Thanks heaps [Article access]
Very relevant as I'm on the Industry Ref Group for all the Direct Client Care VET Programs… [SDI]
Whoa – you’ve tapped into the zeitgeist here with the Bobath articles! Very topical [Literature search]
Oh thank you so much for these That is very kind of you to look further for me to find these [Literature search]
We're acting on this now - also using other literature but need this one! Really appreciate your help Martin, [Journal article ILL]
Thank you so much. I love your service [Literature search]
Hi Rogene A Speechie just stopped me in the corridor to rave about your Library Session yesterday Thank you! Obviously hit the spot for the participants… Most appreciated [Training session]
Alex, you are always so helpful. Thank you! Research is going well. I’m preparing an interim analysis to present at the Australian Physio Association conference in Sydney in October. [Question on Library resources]
Hi Rina,Thank you so much for your comprehensive search on this project. It was all relevant and you has obtained more than I could ever do.
I am so grateful that the Hospital provides staff with such a great service....Thank you for your generosity and patience and good humour
Thanks Rina – this article has confirmed which ### ### & which ### we can use. Just need to work on exact dose now but we’re close! Really appreciate your speed [Article request]
You have made my day! I am very interested in attending the education! [Training session]
Dr #### passed his exams and brought us in a chocolate cake , its in the tearoom [at RPH Library]
Hi Alex, Thanks for sending this link - a very interesting & important study. [LIBTOCS]
Thanks very much Martin for sending this so promptly - I used the info soon after it arrived. [Journal article ILL]
Thank yours much Alex I am so thankful for our Library services
You did a search the other day for #### on Clinical Supervision in Physio – she came in today to borrow a book and raved about how “wonderful” and “amazing” your lit search was – so well done you.
Thanks #### is likely to get a WAPHA Grant for Integration - the basis of submission was from the information you sent me and we forwarded to #####. We much appreciate the information and it has been put into action and hopefully new $ for the region.
Thank you very much Alex I am so thankful for our Library services [Training session]
Please let Martin know that he has been very helpful to me over the years, and I really appreciate it. [Appreciation of library services]
Claire – that looks amazing. It looks like you have found a lot more articles specific to Physio than I expected. Thank you so much! [Literature search]
Dear Cheryl That is like magic! [Directions for use of Library web page]
Hi Cheryl.Thanks so much for all the suggestions. You always go above and beyond. [Directions of use of Library web page]
Thank you Rhonda, The literature review and this article have been very helpful. Thanks for thinking of me when you saw this.
Wow – Stephanie – very efficient work! That has to be a record between submitting the request and receiving the article! Thanks,
HI Alex. Yes it is. You are an amazing sleuth Thanks very much! Janet [Retrieving journal article]
Hi Martin thanks for sending so quickly I knew the right person to ask! This is all just what I need so thanks very much and for your prompt response. [Journal article ILL]
Hi Rhonda, Thanks again, so much for all your help with this! It has been very useful and worthwhile from my end. [Literature search]
Hi Rogene, I am back in town and kicking on with this SR. Thank you very much for your hard work. It looks amazing! [Literature search]
Dear Ms Mayberry. Just wanted personally send you a thank you note!! For all your help in regards to finding my literature. You have been amazing and greatly appreciated for everything you do. Have a lovely day.
Hi Marcia, I am about to submit my review for publication and I would like to include your name in the acknowledgements section, for your assistance with the search. Would this be OK with you? [Acknowledgement of literature search]
Thanks Rhonda! I’m glad to know that it wasn’t just my poor research skills that failed me, it was in fact a bit of a challenge! Thank you again!!! [difficult to track item]
Hi Alex...did you spot this independently? Thanks for your help with the searches. Took slightly more time than the couple of weeks I set aside, but worthwhile in the end! [in response to an article alert related to a previous search]
ha- I’m impressed you forwarded me my own paper! I feel so grand…once in a lifetime you know
Thanks Marcia. Just what I needed! You saved me a heap of time. [literature search]
Thank you Marcia. I will acknowledge your help for updating the literature search if my paper gets published. Hope for continuing support.
Hi Rina, Thank you so much for your help today, wouldn't know what I would do without you there! You made it so easy and stress free for me which I appreciate very much. I will try n login from home n will also look into joining the membership when I get the time.
Thank you so much Martin! My renal colleague and I are going to have a lot of fun with these!
HI Alex, The search is perfect. Just starting to go through them now. Also it is really helpful having the search in an endnote library.
This is absolutely fantastic. It’s a rough time of year to get results too! Great work! I really can’t believe it was an international / publication issue -> not just me. This is a very large, often cited study and I would expect its supplementary material to be available. Thank you very much for your help. [digital black hole - article put online with one publisher after moving from another - along the way some supplementary materials never made it online - required contact with current publisher who had to track back to the former publisher to obtain the digital copies and put them up on the current platform - took two months and emails round the world]
Hi Martin Many thanks for doing this. You always seem to get the short straw when it comes to me needing pages/chapters from books I really do appreciate it
Thanks Steph, Really appreciate it; you have helped a very grateful professor! I find the hospital on-line library is superb but I just could not open Obstetrics & Gynaecology
In 2016 there were 1,028 emailed expressions of thanks filed with some extracted to display here. Not all are shown - there are many many more that simply express thanks - mostly to the document delivery staff (Martin, Stephanie and Terri) who field large numbers of requests.
Hi Rogene Thank you very much for such a quick response.
Thanks Rhonda. I will start looking for the ‘Librarian of the year’ nomination form. Should be somewhere here under ‘L’ … :)
Hi Cheryl, Thanks for your indepth reply and it's a shame the website isn't ideal. I'll look into further resources via staff development. You have been a great help and I appreciate your swift reply.
Hi Cheryl [from a new-to-health Notre Dame health liaison librarian] - You beat me to it !!! I wish I was the first to send you an e-mail to say a BIG THANK YOU to you and your staff for such a warm welcome and for a lovely morning tea. So here it is – Thank you very much for the tour of the Library and the Education building. And more importantly for imparting your wisdom and knowledge. I really do appreciate you taking out time from you busy schedule and sending across such useful links. Next time we meet, the coffee is on me.
Hi Alex, just wanted to say goodbye and thank you very much for all your assistance over the years with the lit searches. You’ve been a great help and very much appreciated. I’m retiring and today is my last day – so form here on it’s an entire new volume, not page or chapter, as they are not nearly a big enough concepts. Ciao
Cheryl This is great thank you _ it saves a lot of time and I distribute the most useful ones to our crew – thank you [alert to a series of articles]
Good morning Cheryl, I sincerely appreciate your assistance and reply. As I said, I was just attempting to find answers or clues to such – which you provided. Thank you so much.
To Martin - Greatly appreciated, needed for an urgent patient care issue :) [rapid supply of an article]
Hi Martin, Went to the library today....not to borrow books ha ha but to deliver some chocolates for all of you who helped me during this year with my studies. Be sure to have at least one. Thanks again for helping me with my books. PS: I start again next year.
Hi Rogene That is just amazing Exactly what we wanted Thank you so much
Hello Alex Thanks. Picture is good. It is so clear that it also picks up the writing on the next page. However, it is much better than the one I had and I have already used it for 12.30pm lecture today.
Hi Alex, On behalf of the ACCCN working party – many thanks for your very thorough lit search (critical care nursing). You always do such a great job and we really appreciate it. Picture of a bunch of tulips
Thanks Cheryl, really appreciate your efforts
[Technical support with EndNote] (What happened to the days when Librarians dealt with books & card catalogues?) - response - They went the way of the paper medical record! Do sometimes feel like the unfunded accessory to IT. - Feedback - Sorry to hear that! x8 installer works well, thanks.
Brilliant, Thanks so much for taking the time Alex, I have been swamped:)
Hi Rogene, Thanks so much for performing this search. You have identified a lot more than I had originally so thank you very much. Can you please confirm for me what search terms you used, any limitations on the search and the database used?
Thanks Rhonda – I can guarantee that your process efficiency is MUCH faster than me to download all these – so thank you!
Hi Rhonda Thank you for your good work! Yes – I just tried now. It didn’t work the first time but now is! Also – it looks like you’ve downloaded the pdf’s as well – thank you, thank you, thank you!
Wow, thanks Vivien, that's the quickest request I've had filled EVER! Excellent service!
Thank you SO MUCH MUCH appreciated [article supply]
Hi there Thanks for such speedy services
Thanks very very much for perfect and enormously prompt response!
I just wanted to thank you again for helping us with our training both in Sleep and in the Library in December. I was sick on the day and very disappointed that I did not get to meet you! By all accounts you/ the training was WONDERFUL!
Thanks dude, you're a champ!
Thanks Again, not only for the discussion we had last week but for all the resources you send through. They are always timely, relevant and progressive!
Awesome JANE was perfect thank you
Absolutely brilliant - thanks very much
Very Excellent
Wow Thanks! You guys always amaze me :-)
Thank you. I appreciate the rapid response I have a lecture to give this afternoon on this topic and all of my references were out of date.
This is really interesting and helpful - thank you. Our own study in 50icus across anz should be ready for submission in the next couple of weeks so the timing is perfect!
Very confusing but you have done a great job and clarifying!
You. Are. Amazing.
Thank you very much! Excellent service.
I forwarded this on to Lorraine and she said that you are - and I quote - “bloody brilliant” / Excellent! Thanks to both of you for your continued support. I shall save this comment in my “justifying my job” folder ;) / No worries, credit where it’s due. Keep up the good work - smiley face
What a fantastic collection of articles!! Thank you so much - shall get online and download them. Appreciate you thinking about my work.
Thank you so much for this. It’s been a question I’ve been wondering about for years. I’m glad I can do some reading now!
Thanks very much for a really useful presentation yesterday Rogene. [EndNote]
Many thanks, I couldn't find this anywhere!
Photo of a bouquet of flowers - thanks
Thanks for your help- it is really time saving for me
Thank you so much for your quick response. I have looked at some of these myself but I never get a good amount of time to be very systematic in my approach.
Thanks-you so much Marcia, I can’t believe how quickly you got back to me. Some of the articles on the list look like they will be extremely useful.
Awesome, good to know. I am interested in all articles on Aboriginal health! Many thanks. You are an amazing Librarian. Thanks for your input over the years.
Thanks - much appreciated-is a Ministerial reply that I am drafting-not a straight forward reply
Thank you Cheryl. I want to acknowledge the excellent Library facilities provided by you and your staff-makes it easier to search articles.
Subject line - You are Heros!!!!! picture of champagne and chocolate [leider none of the real stuff]
Thank you so much Marcia-that looks very comprehensive. And so efficient.
Thank you Big article - we have already started to review it.
That’s fantastic Alex, thanks a lot. Don’t know what we’d do without you :)
Hi Rogene You have saved me hours of work – very grateful. Will share the link Thanks a million [Request for copyright free medical illustrations - Library staff created a new page under the Subject Guides called Images. It has links to sites that allow download/use of medical illustrations]
Dear Rhonda Thanks for the prompt reply. It is an issue and it was too complicated an area for me to search. I will pass on to the Co-Directors as it’s a topic of the moment across the hospital
Hi Rogene, Attached is the feedback from yesterday’s session. Congratulations on all the positive feedback, it’s great to see staff enjoy and really benefit from the workshop, I will make sure to put it forward for next year. [AHS]