Why? If you set up your EndNote Web Account (My EndNote Web) the Find Full Text Function is able to retrieve more full text.
There may however be problems syncing from within the Health network due to firewall issues.
Once you have your account set up, go into EndNote preferences on your desktop application, choose
Enter your EndNote Web Account Credentials and hit 'apply'.
The password used for myendnoteweb.com and Web of Science/WoS has to be exactly the same (since WoS is now maintained by Clarivate Analytics - as is Publons). If they are not in sync you will get this message:
“Invalid email/password. Please try again”
This is particularly important in syncing content between desktop EndNote libraries and content in your myendnoteweb.com account.
If you have different passwords - unsync in EndNote (via Edit>Preferences>Sync), update password (use the WoS password), then sync plus use the WoS password to Sign in into the myendnoteweb.com
Clarivate Analytics support email: ts.support.anz@Clarivate.com